Acceptable Use Policy

Any complaints regarding violation of this policy should be sent to

Bronte will at its sole discretion determine what constitutes a violation of this policy.  A customer engaging in any of the activities noted below may result in their account being suspended.

Your use of the Service must be in compliance with Bronte’s Hosting Terms and Conditions, New Zealand laws and the laws of Your country at all times. Use of Bronte’s Hosting service is acceptance by You of these obligations as written at the time of use.

Passwords and Security
Customers are required to ensure the following security measures are adhered to:

Secured passwords are ideally considered to be no less than 8 characters in length, containing no dictionary words, and consisting primarily of a random combination of letters, numbers and special characters.

You shall notify us immediately of any unknown or suspected unauthorised use of your account or breach of security, including loss, theft or unauthorised disclosure of your password or other security information.

Accessing illegally, or without authorization, computers, accounts, or networks belonging to Bronte or any other party, or attempting to penetrate security measures of any such system is strictly prohibited.

Any activities that may be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity) are also unacceptable when executed both to or from our hosting service unless engaging a pre-approved professional penetration testing service. This approval will not be unreasonably withheld.

Data housed or executed within our hosting environment must not cause excessive resource consumption or be in any way detrimental to the performance or integrity of services we provide.

Email usage and spam
Bronte does not allow the use of unsolicited commercial email, “Spam” to promote products or fraudulent schemes. Any Member engaging in the sending of Spam or any unlawful, harmful or bulk email originating from our servers will result in immediate account suspension.

Using Bronte’s services as a means to transmit or display defamatory, harassing, abusive, racist or threatening language is also strictly prohibited.

Negligent activities
The following is a non-exclusive list of content and behaviour prohibited by the Service:

Servers or Network Abuse
You shall observe the procedures which we may from time to time prescribe and shall make no use of the Server which is detrimental to our other customers.

You shall procure to transmit all data to, from, or within our networks and equipment in accordance with applicable legislation, our Terms and Conditions, any other policies governing the use of services, and in a secure manner.

Any access to other networks connected in any way to the services offered by Bronte must comply with the rules appropriate for those other networks.

While we will use every reasonable endeavour to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users and we shall be under no liability for non-receipt or misrouting of email or any other failure of email.

A customer is prohibited from taking part in the following:

Disruptive Use

Shared hosting space is not designed to be used for long term storage, backups or archiving, including without limitation, of media, emails, as offsite storage of electronic files. Disk space is intended for use in accordance with this policy and Bronte’s Terms and Conditions and is limited to web files, active email (i.e. those sent or received in the last 12 months) and User Website content only. Data uploaded must be primarily for this purpose.

Bronte expressly reserves the right to review every user account for excessive usage of CPU, bandwidth, disk space and other resources that may be a result of your violation of this Agreement or the Hosting Terms and Conditions. Bronte shall have no liability to you or any other person for loss, damage or destruction of any of your content.

Unlimited Hosting Space; Excessive Server Resources:
For hosting space the Services will be provided to you as configured for our standard customer. While rare, when performance on a server is compromised due to excessive demands by an individual website, we may need to temporarily constrain websites that are using more server resources than needed by a standard site. You will bear ultimate responsibility to ensure that the Services are configured to meet your operational, privacy and security needs.

For those websites that are consistently making excessive demands above the normal operation of a website, including those that are not in compliance with our Hosting Terms and Conditions, we may suspend or terminate the account in question or ask that the customer adjust the web hosting plan they are currently on to one that better matches the needs of their website.

Any script that negatively impacts our network and/or server’s performance may be deleted without notice. This includes any code which processes on the server regardless of the language that was used.